CyberPolicy is your Trusted Advisor for Cyber Insurance. With curated choice and competitive rates from leading insurance carriers, we are committed to helping you find the right cyber coverage to protect your business against cyber attacks. From creating a Cyber Plan, selecting cybersecurity tools, to purchasing the right policy, our team of licensed Advisors are here to offer objective advice and all the help you need.
Here at CyberPolicy we believe that there are three critical components to effective cyber protection - Plan, Prevent, and Insure.
Although you can’t purchase other forms of insurance directly through cyberpolicy.com, we are happy to help you with your business, car, homeowners or renters insurance through our parent company at www.CoverHound.com
If you have any specific questions, please call and speak to one of CoverHound’s licensed insurance advisors at (805) 210-8184, Mon - Fri 6:00 AM - 6:00 PM PT and Sat 7:30 AM - 3:30 PM PT.
Cybersecurity technical support:
Most answers can be found on Norton’s dedicated support portal - www.norton.com/cyberpolicy. If you are still having trouble or want to speak to a human, call Norton’s 24/7 Technical Support at (855) 815-2726.
Cyber Insurance claim support:
Call (800) 433-0385 to be connected directly to Chubb’s 24/7 claim support.
Call (800) 239-0292, Mon - Fri 7:00AM - 5:00PM PT and Sat 7:30AM - 3:30PM PT, and our client care team will be happy to assist you.
We hate to see you go but are happy to assist you in making every transaction with us as easy as possible. Call (800) 239-0292, Mon - Fri 7:00AM - 5:00PM PT and Sat 7:30AM - 3:30PM PT, to speak with one of our client care specialists.Cancellation policy applicable ONLY to customers who purchased Chubb cyber insurance and Norton security product together:
To cancel your subscription, call (800) 239-0292, Mon - Fri 6:00 AM - 6:00 PM PT and Sat 7:30 AM - 3:30 PM PT to connect with one of our client care specialists.
For all other changes to your cybersecurity subscription (number of devices, type of cyber protection, etc.), log into your Norton account at www.norton.com or call Norton’s 24/7 Technical Support at (855) 815-2726.
There two primary components of comprehensive cyber coverage:
First-Party Cyber Coverage covers immediate response costs associated with a data breach for losses to the policyholder. It will cover things like extortion/ransom, loss of income due to business interruption, and theft.
Third-Party Cyber Coverage covers the policyholder from claims brought by third parties such as customers and clients claiming losses because of policyholder's actions in the event of a cyber attack. It will cover things like legal fees, settlements, media liability, privacy liability, and credit monitoring.
A typical general or professional liability policy does not protect your business against cyber attacks. That being said, some policies will offer optional endorsements (think of these as amendments or add-ons to your policy) that specifically provide cyber insurance coverage. Unfortunately, not many businesses have these and in the absence of an endorsement, the base insurance policy doesn’t typically provide adequate protection against losses from a cyber attack, if at all.
From there, we work with leading insurance providers to customize the best coverage for your business. To discuss your coverage needs with one of our licensed insurance advisors, call (800) 590-7292, Mon - Fri 6:00AM - 6:00PM PT and Sat 7:30AM - 3:30PM PT.
Chubb: Call (800) 433-0385 to be connected directly to Chubb’s 24/7 claim support.
BCS Insurance Company: First, call Baker Hostetler at the 24 Hour Security Breach Hotline at (866) 288-1705. Then, file your claim via email at email@example.com or by mail at Clyde & Co. US LLP, 101 Second Street, 24th Floor, San Francisco CA 94105.
24 hours after you activate your first device with Norton. Also, please note that your cyber insurance policy is dependent on the active subscription of the Norton cybersecurity tool you purchased.
Please call (800) 590-7292, Mon - Fri 6:00 AM - 6:00 PM PT and Sat 7:30 AM - 3:30 PM PT to speak with one of our licensed insurance advisors.
The only transfer of information that will occur between CyberPolicy and Norton is when Norton notifies CyperPolicy that your subscription has been activated.
In contrast, once a cyber insurance policy is purchased (and not a moment before), we share all business and personal (non-payment) information with the insurance carrier. This information is required to uphold a contract between you and your insurance provider.
The security of your personal information is of maximum importance to us. When you enter sensitive information (such as a credit card number) on our billing forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
© 2016-2018 CyberPolicy, Inc. All rights reserved. CyberPolicy™, "Plan. Prevent. Insure."™, and "CyberCheckup"™ are trademarks of CyberPolicy, Inc.
DBA: CyberPolicy Insurance Solutions CA License No. 0L13180
DBA: CoverHound Insurance Solutions CA License No. 0H52375